Lead retail excellence across Western Sydney International airport!
At
LagardèreAWPL
, we're not just the largest Travel Retail operator in the Pacific – we're the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now,
we want YOU
to join our team!
The Role
As a Retail Performance Manager in brand new Western Sydney International airport, you will drive profitable sales growth, exceptional customer experience, and operational excellence across all retail stores through effective leadership, coaching, commercial execution, and performance management.
What You'll Do
Driving sales, profitability, and KPI performance across your area
Leading and developing Store Managers and Assistant Store Managers
Delivering exceptional customer experiences and service standards
Coaching teams to achieve commercial and operational excellence
Optimising labour, productivity, inventory and merchandising execution
Ensuring compliance with security, safety and operational requirements
Building solid relationships with airport stakeholders and business partners
What We're Looking For
Proven multi-site retail leadership experience
Strong commercial acumen with a results‐driven mindset
Excellent coaching, people development and leadership skills
Strong analytical and problem-solving capability
Ability to manage multiple priorities in a fast‐paced environment




Exceptional communication and stakeholder management skills
Flexibility to work a rotating roster (early mornings, late nights & weekends)
Valid working rights & ability to obtain an Aviation Security ID Card
Benefits
Parking – Based on location we offer free/subsidised airport parking for our employees
Dynamic Airport Environment – Work where no two days are the same
Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top‐up paid parental leave scheme + additional personal leave entitlements
Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end‐of‐year bonus
Employee Assistance Program – Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
We Value Diversity & Inclusion
At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.
Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.
APPLY NOW
and let's make travel retail magic together!
#J-*****-Ljbffr

📌 Retail Performance Manager (New South Wales)
🏢 Lagardere AWPL
📍 New South Wales