Firstsource Solutions Limited (an RP-Sanjiv Goenka Group company) is a global leader in Business Process Services, delivering transformational solutions across Healthcare, BFSI, Communications, Media & Tech, Retail, and more. With operations spanning the US, UK, India, Mexico, Australia, South Africa, and the Philippines, we partner with clients to solve complex challenges through domain expertise, innovation, and cutting-edge technology.
We're now looking for an
Assistant Manager – Administration & Facilities
to support the day-to-day administrative operations of our facility.
About the Role
As the Assistant Manager – Administration, you will support the Manager with the smooth functioning of all administrative activities. You will play a key role in ensuring operational efficiency, maintaining compliance, and supporting staff across the business.
Key Responsibilities
Operational Management
Oversee daily office operations and workflows
Maintain office systems and manage administrative processes
Record Keeping
Maintain accurate financial, personnel, and legal records
Ensure documents are properly organised and stored
Communication
Act as a primary contact for internal and external communications
Manage phone, email, and in-person enquiries
Scheduling & Coordination
Schedule meetings and appointments
Coordinate travel, room bookings, and department collaboration
Support & Supervision




Provide support to employees, clients, and assist with HR-related tasks
Office Management
Manage office supplies, maintenance requests, and repairs
Ensure the office environment remains clean, safe, and organised
Data & Reporting
Update and maintain databases and spreadsheets
Prepare administrative reports as required
Compliance & Policy
Ensure adherence to company policies and procedures
Support the rollout of new policies and process improvements
Budget Management
Assist with budgeting, expense tracking, and financial documentation
Skills & Experience
Graduate in any discipline
5+ years of administrative or similar experience
Strong organisational, communication, and coordination skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with MS Office, spreadsheets, and administrative tools
Why Join Firstsource?
You'll be part of a cooperative team that values innovation, growth, and creating meaningful impact. We offer a supportive environment with opportunities for ongoing development and career advancement.
Firstsource follows a fair, transparent, merit-based hiring process. We never request payment at any stage of recruitment. Please verify all communication comes from official Firstsource channels or @firstsource.com addresses.
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📌 Assistant Manager- Admin & Facilities (Melbourne)
🏢 Firstsource
📍 Melbourne