Shift Operations Manager | Hoppers Crossing
Build an engaged team fostering a collaborative and high-performing culture
Genuine pathway for long-term career progression in Supply Chain
Welcome to Primary Connect
Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-solid team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.
We're delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy's, and BWS), but at Primary Connect, we're more than just a supply chain business. We're a big team, but every individual plays a pivotal role and leaves a distinctive impact.
Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.
What you'll experience
Everything we do is driven by a culture of care for our team, customers, and community.
We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
An attractive remuneration package
Team discounts across our range of Woolworths Group brands
A global business with endless career possibilities
Opportunity to have public holidays off




Generous parental leave policy, with 4 weeks paid leave for all secondary carers, and all full and part-time roles can access Parental Leave from their first day
A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app
What you'll do
Lead a team of people leaders, providing them with the guidance and support they need to succeed.
Proactively identify and address areas for optimisation, driving continuous improvement across all operational processes.
You'll use data and a strong understanding of business systems to boost operational efficiency and achieve KPI's.
Demonstrate agility in navigating complex changes, ensuring your team remains engaged and supported through transitions.
Oversee budget management and optimise resource allocation to achieve maximum operational efficiency and meet our strategic goals.
What you'll bring
A proven background leading a team within Supply Chain, Retail, FMCG
The ability to work with union representatives in relation to dispute resolution and outcome/decision making.
A track record of navigating complex change while keeping teams engaged and supported.
A deep commitment to safety protocols and procedures is crucial
The ability to effectively plan and prioritise tasks is essential.
You'll be comfortable articulating goals to your team and have the ability to provide feedback as needed.
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📌 Shift Operations Manager (Melbourne)
🏢 Primary Connect
📍 Melbourne