An established business operating within the construction and outdoor living manufacturing sector is seeking an experienced General Manager to lead its regional sales, distribution and operational hub in Goulburn.
This is a critical leadership position with full responsibility for commercial performance, operational excellence, dealer engagement, team leadership and P&L; outcomes. You will oversee sales, logistics, customer service, warranty operations and distribution activities while driving business growth and customer satisfaction across the region.
About the Role
Reporting to the Chief Commercial Officer, you will lead a multi-disciplinary team and work closely with dealer partners to ensure operational efficiency, revenue growth and exceptional customer service outcomes.
Key responsibilities include:
Lead regional sales and commercial strategy execution
Drive revenue growth, market share and dealer performance
Develop strong relationships with dealer principals and key stakeholders
Manage distribution, logistics, fleet operations and service delivery
Ensure delivery schedules, quality standards and customer expectations are met
Oversee customer service, warranty and operational functions




Manage regional budgets and full P&L; performance
Use CRM and operational data to drive decision making and business improvements
Build a strong safety culture and ensure WHS compliance
Lead, coach and develop high-performing teams
Drive continuous improvement initiatives across the business
To be successful you will bring:
Minimum 5 years' experience in a senior leadership role
Minimum 2 years' experience with full P&L; accountability
Strong sales, commercial and operational leadership experience
Experience managing distribution, logistics or supply chain operations
Proven success working within dealer, channel or B2B networks
Strong stakeholder engagement and relationship management skills
Experience leading and developing high-performing teams
Strong understanding of WHS and compliance requirements
Experience using ERP and CRM systems
Strong commercial acumen and analytical capability
Senior leadership prospect
Full operational and commercial ownership
Established and growing business
Strong leadership team and support network
Permanent full-time position based in Goulburn
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📌 General Manager (Goulburn)
🏢 Chandler Macleod
📍 Goulburn