Job Description
This is a specialist engineering position focused on the design, support, optimisation and continuous improvement of Cuscal's BMC Helix Platform.
About the role
In this role, you will manage, support and improve the BMC Helix Platform, including Discovery, CMDB and AIOps components; integrate BMC solutions with enterprise technology platforms and operational tooling; drive platform upgrades, enhancements and strategic improvements; design and implement monitoring and alerting solutions using BMC technologies; partner with vendors and technology stakeholders to maximise value from the BMC platform.
Responsibilities
Manage, support and improve the BMC Helix Platform, including Discovery, CMDB and AIOps components
Integrate BMC solutions with enterprise technology platforms and operational tooling
Drive platform upgrades, enhancements and strategic improvements
Design and implement monitoring and alerting solutions using BMC technologies
Partner with vendors and technology stakeholders to maximise value from the BMC platform
Qualifications
Extensive hands‐on experience administering and enhancing BMC Helix Platform solutions
Solid experience across BMC Discovery, CMDB, AIOps and monitoring technologies




Experience managing enterprise‐scale monitoring, alerting and configuration management platforms
Proven success designing and implementing monitoring and automation solutions
Experience delivering highly available technology services in medium to large enterprise environments
Strong background in process design, governance and continuous improvement
Excellent stakeholder engagement and communication skills
Benefits
Recognition and growth
: Celebrate achievements through IGNITE and grow with tailored development opportunities
Wellbeing focus
: We support your physical, mental and financial health with holistic initiatives and access to discounts via Cuscal Advantage
Diversity and inclusion
: Join a workplace that values different perspectives and flexible work arrangements
Equal Employment Opportunity Statement
Cuscal is an equal opportunity employer committed to creating a diverse, inclusive and barrier‐free workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ communities and individuals from culturally diverse backgrounds.
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📌 Bmc Engineer (New South Wales)
🏢 Cuscal
📍 New South Wales