Shaping the future of real estate for a better worldAt JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities.
With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this opportunity involvesAs a Facilities Manager at JLL, you'll be at the heart of delivering exceptional facilities services for the Australia Post Enterprise portfolio.
This role puts you in charge of operating and maintaining designated properties while managing financial, technical, maintenance, procurement, asset and vendor programs.
You'll work collaboratively with a large, experienced FM team where we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career.
Your focus will be on building strong stakeholder relationships across the business to ensure service delivery expectations are consistently met without introducing financial or tenure risk.Based at the parcel sorting site in Minchinbury, NSW, you'll be part of a culture where we support each other's wellbeing and champion inclusivity and belonging across teams as we collectively shape a brighter way forward.An overview of the roleProactively develop and manage occupier and client relationships to ensure service delivery expectations are fulfilledTake responsibility for delivering customer and property services across your allocated portfolio of buildingsConduct regular building inspections and complete reports within governance timeframes for your respective portfolioMaintain compliance with regulations, client contract requirements and all facilities proceduresProactively contribute to the effective and efficient operations of your portfolio and share continuous improvement initiativesLiaise with facilities vendors and coordinate facilities works in conjunction with the JLL PDS account teamDeliver facilities-related projects in line with agreed budgets and scope of worksProactively manage and monitor service outputs to achieve standards against KPIs and service level targets, reporting regularly to key stakeholdersUnderstand the operational and technical requirements of the site elements for which JLL is responsibleSounds like you?
Prior experience in facilities, property management, hospitality or a related fieldStrong administrative skills with experience in front and back-office processesDemonstrated aptitude in interpreting and analysing numerical data for reportingStrong customer service focus with excellent people skills and ability to interact with diverse stakeholdersStrong PC literacy and ability to manage daily activities using various systemsDemonstrated client reporting and continuous improvement capabilitiesUnderstanding of reactive and routine maintenance provision, including 24-hour call-out/contact requirements across the allocated portfolioTertiary qualifications in Property, Facilities or Trade-related fields (desirable)Understanding of basic technical aspects of property including Computer Room Air-conditioning,



Chiller systems, Fire Protection systems, Mechanical and Electrical systems, and BMS systems (advantageous)BenefitsGreat employee discounts off fitness, wellbeing & other renowned brands18 weeks paid maternity leavePrivate Health Insurance DiscountsActive Social ClubEmployee assistant programNovated Lease for EV carsPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmPremium officesYou'll join an entrepreneurial, inclusive culture.
One where the best inspire the best.
Where like-minded people work naturally together to achieve excellent things.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
Keep those ambitions in sight and imagine where JLL can take you.As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
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📌 Facilities Manager (New South Wales)
🏢 Jll
📍 New South Wales