Exciting opportunity to lead our Noarlunga Donor Centre, SAPermanent Full-Time opportunity - ***** hours per weekSalary starting from *******k + SuperAbout the roleLifeblood is seeking an experienced people-focused leader to take charge of Noarlunga Donor Centre, to shape and maintain a culture that ensures the best experience for every donor, every time.
As a Donor Centre Manager, you'll motivate a fast-paced, high performing medium-sized team in a clinical environment, achieving collection targets and meeting key performance indicators to secure Australia's blood supply.
You'll also support the team to continually look for opportunites to enhance the donor experience.
Your curiosity, adaptability, and commitment to fostering a positive team energetic will be the driving force behind achieving common goals.A day in the role will see you:Lead the quality, safety, and operational performance of blood donation and blood products.Coach and develop the team to drive continuous improvement across key service performance indicators (KPIs)Foster a safe environment where employees feel cared for, can communicate openly, share ideas and continue to learnEffectively roster employees to meet donor attendance, skill mix and operational requirementsBe a great change leader ensuring you explain the "why" and support change for your teamEngaging and building relationships with internal and external stakeholdersBuild strong relationships with internal and external stakeholders, including Marketing and Regional Partnerships, to optimise donor panels and engagement.Sound interesting?
Here's what we're looking for:Demonstrated experience managing medium-sized teams (around 14 team members) in operationally driven, customer focused or clinical environmentStrong people leadership skills,



using human-centric and empathetic management approaches and can work towards change managementMotivation to lead and inspire a team to reach shared goals and key performance indicatorsOperationally solid and disciplined in a process-driven environmentAbility to foster and build internal and external stakeholder relationshipsA passion for coaching people, developing skills within your team members and identifying talentPositive nature, with the ability to empathise with donors and team membersStrong Excel knowledge, with the ability to dissect and interpret data to make informed decisionsHighly committed to safety and qualityClinical experience is an advantage but not essential.Benefits and WellbeingWe place our employee's well-being at the forefront and express gratitude and care for one another.
As an Australian Workplace Equality Index recognised employer and one of Australia's menopause-friendly organisations, we celebrate diversity and support all our people.In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:Ability to purchase additional annual leaveAccess to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment14 weeks paid parental leave - no waiting period for either parentOur dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phonePlus, many more!
We're proud to be a Circle Back Initiative Employer for **** and commit to respond to every applicant.
You'll hear from us once your application has been reviewed.Have a question about the role or do you need support or adjustments during any stage of the recruitment process?
Email Sami, our AI Careers Assistant, .
Sami can help with common questions, and if your question needs more support, it will be escalated to our Talent Acquisition team.This vacancy is being managed directly by Lifeblood's Talent Acquisition team.
We won't be accepting applications from external recruitment agencies for this role.
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📌 Donor Centre Manager (South Australia)
🏢 Australian Red Cross Lifeblood
📍 South Australia