GWS account - a global investment management clientModern and corporate-designed facilitiesFast paced environment suitable for passionate and high performing individualsSydney CBD | Land of the Gadigal peopleFull-timeSydney - New South Wales - AustraliaService line: GWS SegmentAbout CBRECBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies.
Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.About The RoleAs a CBRE Workplace Experience Coordinator, you will play a key role in delivering an exceptional, people-focused workplace experience for employees and visitors.Working within CBRE's Workplace Experience function, you will partner closely with clients to manage office facilities, enhance the overall employee experience, and ensure a safe, efficient, and welcoming environment.What You'll DoFront desk and reception managementProvide front-of-house servicesVisitor preregistration, manage incoming calls, and greet visitorsProvide wayfinding assistance and directions to employees and guests entering the premisesKeep reception point neat and tidyMail & courier managementHandle incoming and outgoing mail and coordinate courier services (both local and international)Arrange deliveries and shipments requests when neededScan and electronically file finance-related mailsMeeting room managementAssist in meeting room(s) booking when requestedConduct meeting room space set up and reset in a timely mannerCoordinate meeting refreshments, including the preparation and service of water, coffee and other beveragesPantry & event managementReplenish and maintain pantry supplies including snacks, beverages, coffee capsules, milk and fruitsPerform daily light cleaning and checks on coffee machinesOrganize and manage on-site events such as happy hour events and catering arrangements for meetings.
This includes event space set up and reset and delivery of suppliesProduce, maintain,



and distribute monthly company newslettersWorkplace managementCoordinate employee onboarding and offboardingSupport new joiner setup and manage exit procedures including access cards and key collectionManage locker allocation for new joinersManage ordering and replenishment of office supplies, stationery, and other essentialsBe a local expert and a gateway for employees to connect with the surrounding communityArrange and order employee gifting, including baby gifts and other recognition items as requiredEnsuring all records (as-built drawing, access card logs, etc.) are properly filed, updated, and readily accessible for operational and audit purposesManage office keys, stamps, and access cards to ensure secure handling proceduresAcknowledge inquiries or complaints from employees, guests, and co-workers.
Provide solutions in a skilled customer service-driven mannerProvide as needed remote support for Melbourne and Brisbane officesProvide support for general workplace needs including space planning, office moves when the need arisesFacilities managementCoordinate day-to-day facilities operations including planned preventive maintenance (PPM), maintenance works (lighting, HVAC, MEP, etc.), office services, and vendor management to ensure a safe, efficient, and well-maintained workplaceManage and monitor service providers to ensure service delivery meets agreed standards and SLAs.Support health and safety compliance by conducting workplace inspections, maintaining safety records, and ensuring adherence to company policies and locally regulatory requirementsOversee fire safety measures including facilitating fire drills and supporting compliance with building and statutory fire safety regulationsConduct routine site walks and report any repairs in a timely manner and follow up through to resolutionTroubleshoot minor issues and escalat appropriatelyRespond to urgent messages relating to facilities alarmsOther administrative tasksMonthly payment handling and invoice processingMaintain oversight of contract durations, ensuring timely review and proactive renewal to support operational continuityPerforms other duties as assignedRequirementMinimum 2 years of experience in an operations capacity.
Experience in facilities, hospitality or corporate real estate is a plusProven experience in front desk, reception, or client-facing roles, with the ability to deliver professional and welcoming service to employees, visitors, and stakeholdersStrong experience in office operations and coordination, including mail handling, meeting room management, and general administrative support in a corporate environmentHands-on experience in workplace and facilities coordination, including vendor management, maintenance coordination, and supporting day-to-day office operationsFamiliarity with health, safety, and compliance requirements, including supporting workplace inspections, fire safety procedures, and maintaining accurate operational recordsDemonstrated ability in organization and multitasking, with experience managing inventory, document control, onboarding/offboarding processes, and responding effectively to ad-hoc workplace requests.Why CBREWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive.
We are dynamic problem solvers and forward-thinking professionals who create significant impact.
Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.
At CBRE, you have the opportunity to chart your own course and realize your potential.We welcome all applicants.Applicant AI Use DisclosureWe value human interaction to understand each candidate's unique experience, skills and aspirations.
We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
#J-*****-Ljbffr

📌 Workplace Exp Coordinator (New South Wales)
🏢 CBRE Asia Pacific
📍 New South Wales