About Autoglass® And Laddaw®
We're a recognisedsuperbrandand we know where we're going.
We're a business with direction and purpose and regardless of your role here, it's about us all making a difference with real care.
We never stand still.
We're relentless,innovativeand ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.
Contract Type
Fixed Term (Fixed Term)
About Autoglass® And Laddaw®
We're a recognisedsuperbrandand we know where we're going.
We're a business with direction and purpose and regardless of your role here, it's about us all making a difference with real care.
We never stand still.
We're relentless,innovativeand ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.
Making a Difference Together.
As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience.
We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm,friendly and real people.
If this sounds like somewhere you'll thrive,keep reading.
Internal Job Title: Supply Chain Co-ordinator
Location: Bardon, Coalville, Leicestershire
Salary: £28,******
Bonus: Additional Bonus
Job Summary
Working within one of our larger Mini Distribution Centres, the purpose of this role is to carry out all aspects of system based stock management, specialising in customer interaction to maximise on internal customer efficiency and accuracy and external sales.
This role plays a key part in the customer journey, with a requirement to liaise with multiple departments across the wider Belron UK teams daily.
Accountabilities And Responsibilities
Contribute towards customer service standards (e.g.



customer service targets, delivery times, customer satisfaction measures, versatile approach to changes in customer demands)
Take responsibility for all elements of system based stock management within the MDC, using the system to manage stock, both glass and consumables ensuring accurate stock visibility
Liaise with Belron UK departments face and face and over the phone, to support physical and system based stock management
Contribute to meet or exceed standards in service delivery of vehicle glass and other products and to ensure that Belron UK Ltd quality and other standards are adhered to, and look for ways to continually improve
Support all opportunities to increase sales and develop the business of Belron UK Ltd, whilst supporting effective cost management and enhancing customer service
Support the MDC team in meeting or exceeding key performance measures
Liaise effectively and build strong relationships with both internal and external customers, including Technicians, Supply Chain Hub, District Support Teams and Wholesale Customers
Follow Health & Safety requirements without exception, including when using manual handling equipment (MHE) and conduct regular self-risk assessments to ensure the safety of yourself and others
Plan, organise and prioritise workload using multiple applications and computer systems
Manage information reports relating to stock management of the MDC and associated stock locations within your MDC geographical area
Resolve complex stock issues to maintain high levels of stock accuracy




Contribute towards the engagement and effectiveness of the team
Support the wholesale team activities concerning customer relationships and the MDC wholesale strategy
Use expertise and knowledge of processes, product journey and internal network to analyse and address issues e.g. missing stock
Carry out ad hoc activities to support the MDC leadership team
Skills, Experience And Qualifications
Great communication and customer service skills
Self-motivated, with the ability to work within a team or individually
Positive mindset
Builds strong, credible relationships with colleagues within Belron UK Ltd
High quality standards
Highly flexible and is able to adapt to circumstances
Decision making skills
Knowledge of Microsoft office/general computer skills
UK driving licence (desirable)
Problem solving skills
Ability to produce reports via our systems
Planning, organising and decision making skills
St Johns First Aid (if applicable)
Fire Marshal (if applicable)
Scale of the role
The Supply Chain Coordinator will typically support up to 150 Autoglass® Technicians, as well as significant wholesale revenue.
Supporting a 7 day a week operation.
Key stakeholders
Supply Chain Operations Leadership Team
Autoglass® Technicians
Wholesale customers
Supply Chain Hub
Concierge
District Support Team
Bardon Distribution Centre
Purchasing Team
Sales Team
Role
Our Customers, Our People, Society and Financial (fit for growth) are our key stakeholders as a business.
The specific key stakeholders for this role are:
Accessibility:
We make every effort to make our web presence accessible to all.
Upon request and consistent with applicable laws, we'll provide reasonable accommodations to individuals who need assistance in the application/hiring process.For assistance,contact us at .
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