Customer Operations Analytics Specialist (New South Wales)

Customer Operations Analytics Specialist (New South Wales)

03 Aug
|
Smartways Logistics
|
New South Wales

03 Aug

Smartways Logistics

New South Wales

Smartways Logistics is seeking a Customer Operations Performance qualified to turn data into actionable insights that enhance service outcomes. You will analyze calls, emails, chat and backoffice activities to identify inefficiencies and opportunities for improvement, and develop dashboards for leadership visibility.
You will contribute to forecasting, workload modelling and scenario analyses, using systems like HubSpot CRM and other operational tools.
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📌 Customer Operations Analytics Specialist (New South Wales)
🏢 Smartways Logistics
📍 New South Wales

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