Support Critical Compliance & Operational ProcessesFast-Paced & Collaborative EnvironmentWe are seeking a highly organised Operations Coordinator to support the execution of compliance, case management and operational processes within a regulated workplace.This role plays a key part in ensuring accurate documentation, timely response tracking, stakeholder coordination and adherence to service level agreements across a range of operational and compliance activities.Key ResponsibilitiesCreate, maintain and update case files across the full case lifecycle, ensuring all records are accurate, complete and centrally storedManage documentation associated with compliance, show cause, remediation, termination and dispute processesMonitor shared mailboxes and coordinate the management of incoming responses and correspondenceTrack response deadlines and key milestones to ensure adherence to established SLAs and compliance requirementsCategorise responses, update tracking systems and maintain audit-ready records of all case activitiesCoordinate workflows across multiple stakeholders to ensure seamless progression of cases and operational activitiesSupport the preparation and distribution of notifications,



documentation and compliance communicationsProvide accurate reporting and status updates to support operational decision making and case management activitiesLiaise with internal stakeholders to ensure information is captured, communicated and actioned in a timely mannerSupport operational governance by maintaining process compliance, documentation standards and service level commitmentsAbout YouExperience in operations coordination, workflow administration, case management or a similar support functionStrong organisational skills with exceptional attention to detail and documentation accuracyAbility to manage multiple priorities, deadlines and competing workloads in a fast-paced environmentExperience working with shared mailboxes, tracking systems and document management platformsStrong written and verbal communication skills with the ability to engage a range of stakeholdersDemonstrated ability to coordinate activities across multiple teams and business functionsExperience supporting compliance, governance or regulated business processes is highly desirableAbility to work autonomously while maintaining high levels of accuracy, accountability and professionalismStrong problem-solving skills and the ability to identify process improvements and efficienciesProficiency with Microsoft Office applications and operational reporting tools
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📌 Operations Coordinator (Melbourne)
🏢 Jenny Barbour It & Project Recruitment
📍 Melbourne