Heidi, based in Australia, is expanding its content function to own the Help Center end-to-end. This role collaborates with Product, Engineering, Marketing, and Support to deliver accurate, timely, and multilingual content that informs customers and supports AI-assisted tools.
You will write, structure, and maintain content and SOPs, driving a scalable content system as the team grows, while championing transparent, consistent customer experiences.
#J-*****-Ljbffr
📌 Lead Content & Knowledge For Ai Health Platform (Melbourne)
🏢 black.ai
📍 Melbourne
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