Company Description
At NCS Australia, we are more than a technology services company—we are a team of innovators, problem‐solvers, and creators shaping the future.
With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.
We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.
We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what's possible.
Job Description
We are seeking an experienced Functional Consultant with expertise in Sales Commissions and Incentive Compensation Management (ICM) solutions. The successful candidate will work closely with business stakeholders to gather requirements, design commission processes, configure solutions, and support implementation and optimisation initiatives across modern commissions platforms.
Experience with one or more leading commissions platforms—including CaptivateIQ, Performio, SAP Callidus, Salesforce Spiff, or Everstage—is required.
Lead discovery workshops with Sales, Finance, Revenue Operations, HR, and Compensation stakeholders.
Gather, document,



and validate business requirements for commission and incentive compensation programs.
Translate compensation plans into scalable functional solution designs.
Configure and maintain commission plans, rules, quotas, territories, accelerators, bonuses, draws, and incentive calculations.
Design commission workflows, approval processes, and payout cycles.
Support data mapping and integration requirements with CRM, ERP, HRIS, and payroll systems.
Work alongside technical consultants and integration teams during implementation.
Perform solution testing, including unit testing, system integration testing (SIT), and user acceptance testing (UAT).
Troubleshoot commission calculation issues and investigate data discrepancies.
Produce functional specifications, configuration documentation, process flows, and user guides.
Deliver end‐user training and support business adoption.
Recommend process improvements and best practices for incentive compensation governance and administration.
Provide post‐go‐live support and continuous optimisation.
Qualifications
Experience with one or more of: CaptivateIQ, Performio, SAP Callidus, Salesforce Spiff, or Everstage.
Strong understanding of sales commissions and incentive compensation.
Experience with business analysis,



functional design, and solution configuration.
Excellent stakeholder management and communication skills.
Experience working with CRM, ERP, or payroll integrations is desirable.
Benefits
Paid parental leave
Well‐being initiatives and discounted health insurance
Discounts on various products and services
Regular recognition and rewards for high performance
Career development through the Capability Fingerprint, industry and partner training programs, special interest groups, and an AI‐driven learning platform
Meaningful work and opportunities for growth
Equal Prospect
NCS Australia is an equal‐opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community. At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Work Rights & Background Checks
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.
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📌 Functional Consultant – Sales Commissions / Incentive Compensation (New South Wales)
🏢 NCS
📍 New South Wales