Our world depends on rocks, minerals, metals and other raw materials – the building blocks of contemporary society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth's natural resources.
Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you're supported by a growth culture built on safety, wellbeing, inclusion and collaboration.
This is your opportunity to make an impact and rise above the possible.
Introduction to the Role
The Training Support Specialist provides essential coordination, logistical support, and training development expertise across Field Services, Repairs, and Customer teams. This role ensures training events run smoothly, materials are prepared and distributed, and systems accurately reflect learning progress.
A key part of the role includes developing and maintaining operational and safety training packages in collaboration with key stakeholders, ensuring all content meets local safety standards, regulatory obligations, and legislative requirements.
Working closely with the APA Training Manager, this role supports both internal and external training delivery and contributes to the success of certification, competence development, and compliance initiatives.
Key Responsibilities
Training Package Development & Compliance
Develop, update, and maintain training packages for operational, technical, and safety training.
Ensure all training content aligns with local safety regulations, legislative requirements, and organisational standards.
Collaborate with subject matter experts, HSE teams, and operational leaders to validate training materials.
Maintain governance and version control of training documents, assessments, and records.
Support continuous improvement of training programs based on feedback, audit outcomes, and regulatory changes.
Training & Event Coordination
Organise catering for training sessions.
Prepare and maintain training rooms and facilities.
Coordinate training materials provided by Metso Academy.
Maintain shared facility calendar and notify Bayswater team of upcoming events.
Manage customer training packs (Metso promotional items) and attendance certificates.
Certification Support
Send recognition emails and distribute certification packs (polo shirts, drink bottles, cooler bags, framed certificates, vouchers).




Update certification tracking spreadsheets and communicate progress to relevant stakeholders.
Add training registrations to Learning Point.
Support OEM Competence Map for REP and FS.
Support onboarding of new starters.
Update training matrices.
Maintain Training inbox.
Add certified technicians to the Certified Channel.
Support Global Trainers and MA Technicians visiting APA.
Customer Training Logistics
Save training materials to USBs.
Support APA and Global trainers.
Provide mobilisation coordination for MA Trainers to customer site.
Support with Salesforce opportunities reviewing Training Dashboard.
Liaise with Sales Manager and customers for training proposals, preparation and delivery.
Assist Sales Account Managers with quotes and booking training rooms.
Review Training Feedback Portal and provide feedback to trainer.
Training Tools & Resources
Manage VR headsets and liaise with Academy contacts.
Maintain training aids and register.
Support Train-the-Trainer (TTT) initiatives and planning for Metso Academy Training participants.
Skills
Develop structured operational, technical, and safety training packages aligned with legislation.
Apply strong compliance awareness across regulatory, safety, and governance requirements.
Demonstrate excellent organisation skills to manage schedules, logistics, materials, and multiple training events.
Coordinate effectively with trainers, sales teams, customers, and technical stakeholders.
Communicate clearly and professionally across diverse audiences.
Maintain a customer‐focused approach when supporting training proposals and delivery.
Use learning systems and administrative tools confidently, maintaining accurate records and training data.
Solve problems proactively and adapt to fast‐moving environments and changing training needs.
Work collaboratively, building trust and supporting new starters, visiting trainers, and team members.
Experience
3+ years' relevant experience in a similar role
Qualifications
Cert IV in Training and Assessment (TAE***** or TAE*****)
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.
WHAT'S IN IT FOR YOU?




Extensive learning opportunities
ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Wellbeing and safety
benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
Annual bonus
global incentive programs tied to business and performance targets.
Hybrid working possibilities
while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
Worldwide support
leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
A thriving culture
we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
A work environment where safety is always the number one priority
both your physical and mental health is our priority
A competitive base salary
reflective of your skills and experience with annual incentive program
Additional Annual Leave benefit
your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.
Gender neutral parental leave
18 weeks paid in full
Paid Volunteer Leave
so you can give back to the local community or an organisation of your choice
Comprehensive medical benefits
including discounted private health insurance for employees and immediate family
Novated lease
this benefit allows you to save on a new car and potentially enjoy significant tax savings
Various leisure benefits
including discounted car rental and accommodation for leisure travel around the world.
Get in touch
Want to rise above the possible with us? Click 'Apply now' to leave your application.
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, colour, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end‐to‐end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
#J-*****-Ljbffr

📌 Training Support Specialist (Western Australia)
🏢 Metso
📍 Western Australia