What began in **** as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.
Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.
About the role
We are seeking an experienced
Change, Training & Communications Lead
to join our team on an
18-month maximum term contract
. In this role, you'll drive organisational readiness and adoption across a large-scale Payroll and Workforce Management transformation program.
Reporting to the Program Manager, you will be responsible for leading the end-to-end change, training and communications strategy across multiple interconnected workstreams spanning payroll, workforce management and people systems.
Working closely with business leaders, subject matter experts, implementation partners and project teams, you will help prepare impacted stakeholders for new systems, processes and ways of working, ensuring a successful transition and long-term adoption.
This is an exciting opportunity to contribute to a business-critical transformation that will support thousands of team members across a complex operational environment.
What you'll do
Develop and deliver the change, training and communications strategy for a major payroll and workforce management transformation




Conduct change impact assessments and identify organisational readiness requirements across impacted business areas
Design and deliver communication plans that build awareness, engagement and adoption throughout the program lifecycle
Lead training strategy, materials development and learning delivery activities for different stakeholder groups
Partner with business leaders, SMEs and implementation teams to prepare teams for new systems, processes and ways of working
Monitor readiness, adoption and change outcomes, recommending interventions where required
Coach leaders and managers to effectively support their teams through change
What you'll bring
Proven experience leading change management, training and communications activities within large-scale transformation programs
Strong knowledge of organisational change methodologies and adoption practices
Experience supporting payroll and workforce management technology implementations
Demonstrated capability in stakeholder engagement, facilitation and influencing across all organisational levels
Experience conducting impact assessments, readiness activities and adoption planning
Exceptional written and verbal communication skills, with the ability to simplify complex information for different audiences
Strong planning,



prioritisation and delivery skills within quick-paced project environments
Highly regarded
Payroll, workforce management or time and attendance transformation experience
SAP SuccessFactors Employee Central Payroll (ECP) experience
Experience within retail, healthcare, pharmacy, logistics or similarly complex workforce environments
Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica and Clear Skincare Clinics
Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
Novated leasing options
Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
Beautiful outdoor terrace for work and recreation
Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
Dedicated end of trip facilities (cycle racks, showers, lockers)
Aboriginal and Torres Strait Islander Applicants
Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.
As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.
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📌 Change, Training & Communications Lead - Payroll & Wfm Transformation (Melbourne)
🏢 Wesfarmers Health
📍 Melbourne