Senior Operations Specialist: Scams Case Management (New South Wales)

Senior Operations Specialist: Scams Case Management (New South Wales)

03 Aug
|
Australian Financial Complaints Authority
|
New South Wales

03 Aug

Australian Financial Complaints Authority

New South Wales

Australian Financial Complaints Authority is seeking a Senior Operations Specialist to design and embed an end-to-end case management framework for scams, shaping how complaints are handled at scale. This 12-month contract offers a hybrid work model and an prospect to influence independent outcomes for consumers and small businesses.
You will lead future-state process design, translate regulatory and business requirements into workflows, and collaborate with cross-functional teams to deliver
#J-*****-Ljbffr

📌 Senior Operations Specialist: Scams Case Management (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales

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