Civica is seeking a Customer Support Analyst - Level 2 to deliver high-quality support for Carelink software in health and community care.
You will resolve issues, optimise system usage, and ensure services meet SLA commitments in a cooperative team environment.You will engage with customers to understand requirements, maintain accurate documentation, and continuously improve product knowledge to deliver reliable, user-friendly solutions.
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📌 Carelink Support Analyst Ii — Health Tech (Remote) (New South Wales)
🏢 Civica
📍 New South Wales
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