About Us
We are an award-winning, national $18B public offer industry fund focused on the education and community sectors.
Working for NGS Super means being part of something bigger and working to make a difference to our members and their financial future.
Our people are key to our success, and as we grow, we're committed to finding and retaining the right talent to join the journey.
As well as a flexible and fun workplace, we offer competitive benefits including additional leave entitlements, personal & professional development and health & wellbeing programs.
The Role
As our Digital UX Designer, you'll play a key role in shaping the future digital experience for NGS members and employers.
The Digital UX Designer supports NGS Super's digital transformation program, including the implementation of Adobe Experience Manager (AEM) and Adobe Journey Optimiser (AJO).
This role is responsible for creating user-centred designs that ensure our web and email experiences are intuitive, accessible, and consistent.
Working closely with marketing and technology teams, the position translates requirements into practical UX solutions that meet member and employer needs while aligning with business and regulatory standards.
This role is critical in lifting the quality of NGS's digital experiences, while helping educate the Marketing & Digital Experience Team and wider NGS business on why great user experience drives better engagement, trust, and outcomes for members and employers.
What You'll Do
Design intuitive and accessible digital experiences across web, email and member journeys that support engagement and action
Create user-centred designs that simplify complex information and help members better understand their financial future




Design personalised experiences and journeys using Adobe Experience Manager (AEM) and Adobe Journey Optimiser (AJO)
Produce wireframes, user flows, component specifications, prototypes and high-fidelity designs that are ready for development
Contribute to the design of end-to-end member and employer journeys across digital touchpoints
Define reusable layouts, interaction patterns and components that support scalable and consistent digital experiences
Apply UX best practices and accessibility standards to ensure experiences are clear, inclusive and easy to use
Collaborate with developers and agency partners to ensure designs are implemented consistently and effectively
Contribute to design system standards, templates and documentation that support long-term consistency and reuse
About You
You're a passionate UX professional who combines creativity, empathy and problem-solving to design digital experiences that genuinely improve the customer experience.
You understand that great design isn't just about how something looks.
It's about making information easier to understand, reducing friction and helping people confidently achieve their goals.
You're equally comfortable collaborating with stakeholders, refining concepts with developers and advocating for the end user throughout the design process.
You'll bring:
Relevant qualifications in UX/UI Design, Digital Design, Graphic Design or a related field




Experience in UX, digital or product design, including responsive and mobile-first design approaches
Strong knowledge of UX/UI principles, human-centred design and accessibility standards
Demonstrated experience creating wireframes, user flows, component libraries, prototypes and high-fidelity design assets
Advanced proficiency in Figma and contemporary UX design tools
Experience working with content management systems and template-based digital environments
A practical understanding of front-end technologies such as HTML and CSS to support effective design handover and implementation
Solid communication and stakeholder management skills, with the ability to explain design decisions to both technical and non-technical audiences
Experience using AI and automation tools to improve ways of working and delivery outcomes
You'll stand out if you also have:
Experience working with Adobe Experience Manager (AEM) and/or Adobe Journey Optimiser (AJO)
Experience designing email templates, customer journeys or lifecycle communications
Exposure to Adobe Creative Suite
Experience contributing to or maintaining a design system
A strong portfolio showcasing UX-led, component-based or template-driven digital experiences
We are a super fund with an exceptional work culture, providing a diverse offering in developing our people and you can be a part of it while earning an attractive remuneration package!
Please note that to be eligible for this role, you are required to have permanent Australian working rights and residency.
We are an equal opportunity employer committed to creating a workplace that values diversity, equity, and respect for all individuals.
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📌 Digital Ux Designer (New South Wales)
🏢 NGS Super
📍 New South Wales