Branch Customer Advisor – Banking – Benalla, VIC
Part-time position based in our Benalla Branch
5 days per week
Monday to Thursday 9:00am - 4:30pm & Friday 9:00am - 5:30pm
Our people are customer obsessed.
They work in close partnership to prioritise customer needs and deliver exceptional outcomes.
This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‐centric company in Australia and Current Zealand.
You'll make an impact by:
Support NAB's Benalla Branch by being the first point of contact for our customers; putting them at the centre of everything you do
Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure
We're looking for the brightest minds to deliver the best for our customers.
We'd love for you to have:
A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
Customer centric thinking and an appreciation for inclusion and the diversity of our customers
The Hours
Join our team in this part-time role working 5 days per week from 9:00am – 4:30pm, Monday to Thursday and 9:00am – 5:30pm Friday.
More focus on you
Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances




Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
For more information on NAB Colleague Benefits and Perks visit our website.
A diverse and inclusive workplace works better for everyone
We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat'sfairer, more accessible, anddesigned with who they are in mind.That'swhywe'vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit about-us/careers/apply-for-job .
To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
At NAB,we'recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.
If you think this role is the right fit for you, we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
Unsolicited CVs from agencies will not be accepted.
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📌 Customer Advisor - Benalla, Vic (Victoria)
🏢 NAB
📍 Victoria