Customer Experience Specialist (Victoria)

Customer Experience Specialist (Victoria)

03 Aug
|
Autoleague
|
Victoria

03 Aug

Autoleague

Victoria

The Opportunity
Essendon CARCO is changing the game in the preowned vehicle market, and we're on the hunt for a passionate and driven Customer Experience Specialist to join our fast-paced, customer-focused sales team.
This is your chance to sell a wide range of vehicles â from budget friendly runabouts to prestige models â while delivering an exceptional customer experience and hitting your sales targets with confidence.
Whether you're an experienced Automotive Salesperson or looking to break into the industry with the right attitude and drive, this role offers the tools, training and support to thrive!
Why Essendon CARCO?
At Essendon CARCO, we aim to disrupt the preowned vehicle market with exceptional value, outstanding customer service, and a unique buying experience.
As a recent multi-faceted preowned dealership, we offer vehicle sales, finance, insurance, and aftermarket services.
Located in Airport West, our diverse selection of vehicles ensures we have something for every customer â and every salesperson.
What You'll Be Doing
As our Customer Experience Specialist, you'll be the face of Essendon CARCO, guiding customers through their vehicle purchasing journey with professionalism and energy.
Greet and assist customers on the showroom floor
Understand customer needs and recommend suitable vehicles
Provide product demonstrations and test drives
Collaborate with the Finance & Insurance and Aftermarket teams
Accurately complete all sales documentation and compliance processes
Achieve individual sales targets and contribute to team goals
Maintain product knowledge and stay up to date with stock availability
Ensure the showroom and display vehicles are presented to a high standard




The Opportunity
Essendon CARCO is changing the game in the preowned vehicle market, and we're on the hunt for a passionate and driven Customer Experience Specialist to join our fast-paced, customer-focused sales team.
This is your chance to sell a wide range of vehicles â from budget friendly runabouts to prestige models â while delivering an exceptional customer experience and hitting your sales targets with confidence.
Whether you're an experienced Automotive Salesperson or looking to break into the industry with the right attitude and drive, this role offers the tools, training and support to thrive!
Why Essendon CARCO?
At Essendon CARCO, we aim to disrupt the preowned vehicle market with exceptional value, outstanding customer service, and a unique buying experience.
As a new multi-faceted preowned dealership, we offer vehicle sales, finance, insurance, and aftermarket services.
Located in Airport West, our diverse selection of vehicles ensures we have something for every customer â and every salesperson.
What You'll Be Doing
As our Customer Experience Specialist, you'll be the face of Essendon CARCO, guiding customers through their vehicle purchasing journey with professionalism and energy.
Greet and assist customers on the showroom floor




Understand customer needs and recommend suitable vehicles
Provide product demonstrations and test drives
Collaborate with the Finance & Insurance and Aftermarket teams
Accurately complete all sales documentation and compliance processes
Achieve individual sales targets and contribute to team goals
Maintain product knowledge and stay up to date with stock availability
Ensure the showroom and display vehicles are presented to a high standard
What You Bring to the Team
Previous Vehicle Sales Experience is Essential, Pre-Owned preferred.
Strong interpersonal and communication skills
Customer-first mindset and passion for delivering outstanding service
High energy, self-motivated and target driven
Willingness to learn and adapt in a rapid-paced dealership environment
Current Driver's Licence is Essential
What's in It for You?
Competitive Base Salary + Generous Commission Structure + Additional Benefits $$$
Career development and internal progression pathways
Work with a diverse range of vehicles in a high-energy dealership
Strong management support and a team-focused culture
Ongoing training and development
Employee Recognition Program and incentives, including:
Welcome Gift
Monthly Lunches
Paid Parental Leave
Vehicle Novated Leasing Options
Free Employee Assistance Program (EAP) + More!
We can't wait to welcome you to the Essendon CARCO team!
Note to Applicants: Applicants must have full Australian working rights and reside in Australia.
Relevant experience is preferred.
Shortlisted candidates will undergo pre-employment checks, including police and medical assessments.
#J-*****-Ljbffr

📌 Customer Experience Specialist (Victoria)
🏢 Autoleague
📍 Victoria

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