Our client a leading energy provider is seeking an experienced Senior Account Manager to manage a portfolio of high-value multisite customers.
This role is central to achieving retention, acquisition, and cross-sell targets while delivering outstanding customer experience.
What You'll Do
Manage a portfolio of multisite customers as their key point of contact
Achieve quarterly renewal and acquisition targets
Run a fully self-managed sales and renewals pipeline
Conduct proactive outbound follow- ups and build strong customer relationships
Ensure compliance, including Explicit Informed Consent (EIC)
Match customer needs with the right product and clearly articulate value
Support internal sales and CX teams when required
Identify process issues, blockers, and customer trends to improve outcomes
What You Bring
Proven B2B sales experience in the energy market
Robust relationship-building and communication skills
High emotional intelligence and customer empathy
Excellent time management and ability to work independently
Proficiency with MS Office
5+ years in a similar role
Strong negotiation and stakeholder management skills
Experience with Orion, UCONX, MSATS or similar systems
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