Implementation Manager - AI Operations PlatformWe are currently working with a venture-backed AI-Native operations platform that is redefining post-purchase operations for eComemerce brands through AI automation and smarter decision making.What we're looking for:3-5+ years as an Implementation Manager, Solutions Engineer, or Technical Account Manager at a commerce SaaSor OMS/ERP background with deep integration experiencePersonally taken 5+ brands live - you know what breaks in implementation and how to prevent itTechnical without being engineering - comfortable scoping and configuring integrations across Shopify, helpdesk, fulfilment, and comms stacks; familiar with APIs, webhooks, and event payloadsAI-native in daily work - you use tools like Claude, Cursor,



and the Anthropic API practically and can stand up a working configuration faster than most engineersWhat's different here:This is a founding IM seat.
The playbook you build here is what future IMs - and eventually an auto-onboarding system - will ramp on.
You're not inheriting someone else's process; you're building it.
Direct line to product on every gap you surface.
No bureaucracy between your observations and what gets built next.Why this prospect stands out:Australian Founded BusinessBacked by leading venture capital investorsOpportunity to join early and make a significant impact.
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📌 Implementation Manager (New South Wales)
🏢 Talent Forge Group
📍 New South Wales