Australian Retirement Trust is seeking a Customer Experience Analyst to bring the member voice to life through customer insights, design thinking and journey analysis.
You'll translate research into actionable recommendations that shape member experiences and business outcomes.You'll join the Member Strategy and Performance team to uncover member needs, synthesize insights, and contribute to journey mapping and experience design across the member lifecycle.
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📌 Member Experience Architect (Brisbane)
🏢 Australian Retirement Trust
📍 Brisbane
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