Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.Employment Type – Permanent Part TimeHours per fortnight – Permanant Part time 48 hours per fortnightJob Category – RPN3, OT3, SW3, Psycology2Req Id – ****Build your career with Victoria's largest regional health serviceJoin a supportive, high-performing team making a real community impactEasy parking at our Barwon Health Staff Hub in North GeelongAbout The RoleJoin a dynamic and highly skilled Phone Triage Team where your clinical expertise will directly shape the care pathways of people across the Geelong region.
This is a unique opportunity to work at the frontline of mental health response within Barwon Health's Acute Intervention Service, part of the Mental Health, Drug and Alcohol Service (MHDAS).
As the first point of contact for people experiencing mental health and/or substance use concerns, you will play a pivotal role in ensuring timely, safe and appropriate access to care.
Working within a well-supported governance structure, you will be part of a collaborative multidisciplinary team committed to recovery-oriented and trauma-informed practice.
The service operates between 7:00am and 10:00pm, 7 days per week, offering a roster that supports work-life balance without overnight shifts.
You will receive clinical guidance from experienced Senior Clinicians and Operational Managers, with access to structured supervision and ongoing professional development.Key ResponsibilitiesConduct high-quality, timely mental health,



alcohol and other drug triage assessments (primarily via phone)Undertake comprehensive risk assessment, formulation and care pathway planning.Provide transparent, evidence-informed clinical advice, recommendations and referrals within established governance frameworks.Receive and respond to referrals via telephone and written formats (including email).
Communicate with empathy and professionalism when supporting young people, families, carers and referrers.Collaborate effectively with internal and external stakeholders to facilitate safe and appropriate service access.What We're Looking ForWe are seeking a confident and compassionate clinician who thrives in a dynamic environment and values making a meaningful impact at the earliest point of intervention.Along With Strong Mental Health Triage Capability, You WillDemonstrate experience working with people experiencing mental health and/or substance use concerns.Be confident in clinical decision-making, including risk assessment and formulation in time-sensitive situations.Communicate clearly and effectively over the phone, building rapport and trust quickly.Work collaboratively within multidisciplinary and governance frameworks while maintaining clinical accountability.Show commitment to recovery-oriented,



trauma-informed and family-inclusive practice.Be flexible to work across a rotating roster between 7:00am and 10:00pm, 7 days per week.Barwon Health staff benefitsExcellent working conditions and a strong sense of job satisfactionA vibrant staff wellbeing program and access to our 24/7 Employee Assistance ProgramExtensive professional development opportunitiesAttractive salary packaging benefitsLiving expenses capped at $9,010Meals and entertainment capped at $2,650Diversity and InclusionBarwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve.
We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.Child SafetyWe are strongly committed to the safety and wellbeing of all children and young people.Additional InformationIf you need adjustments to participate in the recruitment process, please contact us at All Appointments Are Subject ToSatisfactory Police Record CheckImmunisation Status ClearanceWorking with Children Check (if applicable)Application closing date: Thursday 6, August ****Internal ApplicantsIf you are currently employed at Barwon Health, please ensure you sign in via the Employee Login on the external Careers Page or access the Careers Page through the intranet before applying.
Shortlisting may commence prior to the closing date - early applications are encouraged.
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📌 Mental Health Clinician, Phone Triage, Mental Health, Drugs Alcohol Service (Geelong)
🏢 Barwon Health
📍 Geelong