At Mercedes-Benz Berwick, Brighton, Waverley and Mornington, we're more than a dealership network—we're a legacy of excellence.
As Australia's highest-volume and most-awarded Mercedes-Benz dealership group, we have proudly earned Metro Retailer of the Year and Circle of Excellence honours for more than a decade.
Due to continued growth, we're seeking an experienced Warranty Officer to assist with warranty administration and processing claims.
In this role, you will travel across our fourMercedes-Benz dealerships.
Why Join Us?
Competitive salary package plus commissions, negotiated based on experience
Opportunity to work with a globally recognised luxury automotive brand
Career development opportunities within a large automotive group
A friendly, inclusive and supportive workplace culture
Stable, long-term career chance with an industry leader
Patterson Cheney group discounts in Sales, Service, and Parts
Bunnings Power Pass discounts




Work with Victoria's most awarded Mercedes-Benz dealership group
Luxury dealership environments and premium facilities, working with a great bunch of people.
Job Description
About the RoleThis is an on-site position that can be based at Mercedes-Benz Berwick, Waverley or Brighton, with regular travel required to support all dealership locations, including Mornington.
Reporting to theAftersales and Service Managers, your responsibilities will include:
Processing warranty claims and ensuring accurate documentation and submissions
Liaising with Service Advisors, Technicians and Parts Departments to gather warranty information
Monitoring claim progress and following up to ensure timely resolutions
Maintaining accurate records of approvals, rejections and reimbursements
Remaining up to date with Mercedes-Benz warranty policies and procedures
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📌 Warranty Officer (Victoria)
🏢 Patterson Cheney Group
📍 Victoria