Title: Facilities Manager (Australia Post)Business unit: FacilitiesReporting to Direct: Senior Facilities ManagerKey stakeholders: Australia Post JLL Operations Director, JLL Australia Post account team, wider Facilities colleagues, Australia Post Group Property teamLocation: TullamarineDuties & ResponsibilitiesWhat this job involvesDelivery of the Facilities Team's services to operate and maintain the Australia Post Enterprise allocated portfolio, including any designated financial, technical, maintenance, procurement, asset and vendor management programs, and to provide facilities administration duties in accordance with company policies, procedures and processes.It is critical for this role to engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk.Major ResponsibilitiesProactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate worksResponsible for the delivery of customer and property services to a portfolio of buildingsCarryout building inspections and complete associated reports within the governance timeframe for the allocated portfolioEnsure compliance with regulations / requirements of client contract and all facilities proceduresManage administration and organisation of information for analysis and presentation to senior management teamAssist with any duties as assigned by the Facilities leadership team on an as needs basisProactively contribute to the effective and efficient running of the allocated portfolio / facilities, and share ideas for continuous improvementLiaison with facilities vendors,



coordinate facilities works as and when required in conjunction with JLL Projects & Development Services account teamUnderstand the operational and technical requirements of the elements of the site(s) for which JLL is responsible.
Ensure that current contracts are maintained to provide necessary supplies and servicesEnsure compliance with statutory regulations on fire, health and safety standards to maintain a safe and compliance environmentDeliver facilities-related projects as in line with agreed budget or works plans; ensuring close interaction with affected business unitsAdhere to JLL's business conduct by ensuring compliance with the firm's guidelines, procedures and strategiesProactive management and monitoring of Help Desk / service outputs to achieve or exceed standards against agreed key performance indicators and service level targets and report regularly to key stakeholders or as agreedActively encourage an environment that supports teamwork, co-operation & performance excellence across the portfolio.Employee SpecificsTertiary qualifications in Property, Facilities, or Trade related fields desirable but not mandatory.




Demonstrable experience within a similar role will be well regarded.2-5 years of proven experience working in corporate real estate / facilities related fields.A demonstrated aptitude for the interpretation and analysis of numerical data with an ability to extract into clear and logical reports with a particular attention to detail.Proficient in the use of the MS Office product suite including Word, Excel, Powerpoint and Outlook.An understanding that Facilities management services involves the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24-hour call out / contact requirement.As there is a requirement to travel to sites across the allocated portfolio, a current and valid Driver's Licence must be held.Performance objectivesProvide superior client serviceContribute to growth of companyMeet assigned financial targetsEnhance own professional and personal skillsKey SkillsPrior experience in facilities, property management, hospitality or related field preferredKnowledge of local occupational health and safety requirements, critical facilities and vendor management for specialised services is advantageousUnderstanding of basic technical aspects of property (Computer Room Air conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageousExperience in front and back office processes is required with solid administration skills, preferably in the FM spaceStrong customer service focus with excellent people skills and ability to interact with a wide range of client staff and demandsStrong PC literacy and proven ability to manage daily activities using various systems, including the internet and e-mail functionsDemonstrated experience with continuous improvement initiativesDemonstrated experience with client reporting and preparation of reportsLikes being part of a high performing team.
#J-*****-Ljbffr

📌 Facilities Manager (Melbourne)
🏢 Jll
📍 Melbourne