Location: Port Hedland, WA, AU, ****Reporting into the Branch Manager – Port Hedland, the Workshop Supervisor is responsible for leading their department by providing guidance to their team members to ensure safety, quality and efficiency are of the highest standard resulting in exceptional customer satisfaction.
The role is accountable for ensuring effective work order management and department performance to achieve WesTrac's targets of productivity and compliance to Caterpillar, customer and WesTrac requirements.Roster: 9 days on 5 days off 12 hours per day (excluding unpaid meal break)Location: Port Hedland Branch – FIFO or residential optionsWhat you'll do:Supervise a team of 29 Personnel including apprentices, ensuring a high-quality of workmanship is completed to support for a wide range of CAT engines.Manage work order scheduling, execution, and compliance with WesTrac and Caterpillar standardsConduct regular performance evaluations, offering constructive feedback, and implementing necessary interventions for improvementUphold adherence to company protocols, standards, and safety protocolsOversee day-to-day activities, inventory oversight, and maintaining superior customer service standardsCollaborate with cross-functional teams to optimise processesCultivate a positive and inclusive workplace culture that promotes collaboration and personal growthSkills and Experience:Qualified mechanical trade backgroundProven experience in a supervisory or leading hand role within a heavy industrial or maintenance environmentCaterpillar Systems, Parts and Product knowledgeExperience managing work orders, job scheduling,



and tracking associated costsAbility to provide technical guidance and oversight without being on the toolsExcellent communication and organisational skillsMotivated trades professionals looking to step into a leadership role are encouraged to applyOur Perks inclusive of but not limited to:Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.Employee Referral Program– Opportunity to receive a referral bonus up to $**** for applicable roles.Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunityOur Company & CommitmentWith over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves.
We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds.
WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.Reference Number: ****
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📌 Workshop Supervisor (Port Hedland)
🏢 WesTrac Cat
📍 Port Hedland