Opportunities available from Level 1 through to Level 2Experience in IT Service Desk, Desktop Support, Field Support or Service Delivery environmentsWe're recruiting several IT Service Delivery professionals to join a collaborative IT Operations team supporting users across multiple locations.These opportunities are suited to Service Desk Analysts, Desktop Support Engineers, IT Support Analysts and Field Engineers looking to further develop their careers in a up-to-date enterprise environment.Key ResponsibilitiesProvide onsite and remote technical support to end usersTroubleshoot Microsoft 365, Windows devices, mobile devices, printers and collaboration toolsManage incidents and service requests through ITSM platformsSupport onboarding, offboarding,



device deployments and access managementAssist with technology rollouts, upgrades and asset managementDeliver exceptional customer service while meeting service level targetsAbout YouExperience in IT Service Desk, Desktop Support, Field Support or Service Delivery environmentsMicrosoft 365 and Windows support experienceKnowledge of Active Directory / Entra IDExposure to ServiceNow, Jira or similar ITSM platformsStrong troubleshooting, communication and customer service skills
#J-*****-Ljbffr

📌 Information Technology Support Engineer (Melbourne)
🏢 Jenny Barbour It & Project Recruitment
📍 Melbourne