Ipsos is one of the world's leading market research companies, founded and run by research professionals. With a presence in over 90 countries and offices across Australia, we help organisations better understand people – their behaviours, motivations, and decisions.

At Ipsos, you'll be supported to learn, grow and thrive in a collaborative environment that values curiosity, innovation and continuous development. From structured training to working alongside industry-leading researchers, you'll have access to opportunities that will accelerate your career.

We're currently recruiting for an exciting opportunity within our award-winning qualitative research team, Ipsos UU (Understanding Unlimited).

We're looking for someone who is a few years into their research career and is currently, or ready to be, focused solely on qualitative research. Working primarily with commercial clients, you'll play a key role in delivering high-quality qualitative research projects, from project management and coordination through to insight generation and client consulting.

This role offers the opportunity to work across a diverse range of industries and client challenges, helping organisations better understand their customers and make informed business decisions.

You'll work alongside experienced qualitative researchers, gaining exposure to a broad range of methodologies, clients, and strategic business challenges while continuing to develop your consulting and storytelling skills.

IPSOS UU (UNDERSTANDING UNLIMITED)

Ipsos UU seeks to understand people and bring cultural intelligence to the insights we deliver. Our ambition is to be known as the best at "bringing life to life", through listening, observing and illuminating human interactions.

Qualitative research captures people's attitudes and behaviours in the context of their aspirations, emotions, constraints, beliefs and the personal and cultural influences that shape their journey.

We engage via a range of methodologies including online communities, co-creation sessions, accompanied shops and other ethnographic approaches, interviews and group discussions. At Ipsos UU we make sense of the qualitative data we collect through deep analysis and applying frameworks.

ABOUT THE PROSPECT

The Research Manager on the Ipsos UU team is responsible for working with the team to deliver high-quality research projects whilst ensuring budgets, deadlines and client needs are met with efficiency.

You will:





- Support the end-to-end coordination of research projects
- Work across qualitative project management and qualitative research
- Design research tools such as recruitment screeners and discussion guides for interviews, focus groups, workshops, online communities and more
- Spend time getting to know our client's business needs, and write research proposals to answer their business questions
- Moderate interviews, group discussions and online communities
- Analyse findings and draft insight-led reports and presentations
- Take on project management and administrative tasks as needed; including at times organising highly complex fieldwork projects with many moving parts
- Support Directors and help mentor graduate researchers
- Build strong relationships with suppliers and proactively liaise with them across the project lifecycle - from quoting through to completion of fieldwork
- Cost projects, track project costs and provide regular updates to Directors
- Actively participate in team meetings and office culture, and contribute positively to the team environment

ABOUT YOU

We're looking for someone with a genuine passion for qualitative research. You may already be a qualitative specialist or have decided, after experience across both qualitative and quantitative research, that a qualitative-focused role is where you want to build your career.

You'll also have a strong interest in commercial categories such as Finance, FMCG, Automotive, Education, and retail brands, and enjoy working with clients across a broad range of business challenges. You'll be naturally curious, commercially minded, and excited by the challenge of uncovering human insights that help clients make better decisions.

To be successful in this role, you'll bring:

- 3+ years of relevant experience in market research
- A commercial mindset and experience with commercial clients
- A tertiary qualification in marketing, psychology, anthropology, journalism, business or a related field
- Excellent writing and storytelling skills
- Strong analytical thinking and attention to detail




- Exceptional organisational and time management skills
- Proficiency in Power Point
- A positive, proactive attitude and willingness to learn
- A self-motivated and collaborative approach to teamwork

OUR CULTURE

Our culture is the best of both worlds - we combine the creative, entrepreneurial spirit of a boutique agency with the scale, diversity, and opportunities of a global organisation.

You'll work alongside bright, friendly, and passionate people from a wide range of backgrounds and experiences. We're united by our core values of integrity, curiosity, collaboration, client first, and an entrepreneurial mindset. And importantly, we enjoy what we do and make time to have fun along the way.

OUR COMMITMENT TO ESG

Our ambition is to lead ESG in our industry. We do this by:

- Helping organisations take the right actions for people and the planet
- Delivering trusted research and insights that inform public debate
- Fostering a culture where diverse perspectives are valued and individuals can belong.

Through our Belong initiative, we support diversity, equity, and inclusion at the heart of everything we do.

EMPLOYEE BENEFITS

At Ipsos, we invest in our people and provide a range of benefits designed to support your professional growth, wellbeing and work-life balance, including:

- Learning and development programs, study assistance and study leave
- Paid leave for volunteering, your birthday, and starting a family
- Employee Assistance Program (EAP)
- Flexible and hybrid work options
- Work From Anywhere (up to 6 weeks per year)
- Regular social events and a collaborative team environment
- Daily breakfast, fresh fruit, snacks and hot drinks in the office

OUR COMMITMENT TO INCLUSION

Ipsos is proud to be an equal opportunity employer, committed to fostering a workplace where everyone feels respected, valued, and able to belong. We champion diversity and equity and actively support an inclusive culture that reflects the communities we serve.

We warmly encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

If you're passionate about understanding people, uncovering meaningful human insights, and helping clients make better business decisions, we'd love to hear from you.

This position is only open to applicants who have the right to live and work in Australia.

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📌 Research Manager (Qualitative) - Sydney
🏢 Ipsos
📍 Sydney