Lime Recruitment is recruiting for a Senior Technical Officer (AO4) in Brisbane, delivering in office and remote ICT support in a Microsoft environment. The role focuses on configuring, installing, monitoring and managing ICT environments, providing Tier 1 and 1.5 support through the Service Centre, and ensuring service levels are met.
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You will develop documentation, mentor colleagues, and apply ITIL-based processes while maintaining safe, compliant IT operations.