Job Description

Role Overview

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As a Photography Manager, you'll be leading a dynamic team of 8-10 photographers. This is more than just a management role - it's a chance to combine your leadership capabilities, technical photography expertise, and a commitment to exceptional customer service.

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You will be instrumental in ensuring our clients receive top-tier media, including high-quality photography. Your core responsibility will be to ensure our photography team consistently meets all appointment deadlines and upholds the highest quality standards.

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The ideal candidate has a sharp eye for detail, advanced technical skills, and outstanding communication abilities essential for effectively managing remote teams. You'll be a key liaison, working closely with clients, our sales team, logistics, and the broader creative department.

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This is an in-office position, Monday through Friday.

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Key Responsibilities

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- Lead, manage, and coach a team of 8-10 photographers, ensuring high performance, adherence to brand standards, and continuous skill improvement.

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- Optimise workflows and conduct regular quality audits to maintain high-quality media output and efficient service delivery.

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- Act as the primary technical point of contact, troubleshooting equipment and software issues, and coordinating with IT support.

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- Drive customer satisfaction by promptly addressing client inquiries and coordinating seamlessly with logistics, sales, and customer support.

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- Monitor KPI performance and scorecards regularly to identify and implement areas for improvement.

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- Collaborate with product and sales to ensure we are delivering the best results for our clients.

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- Attend appointments with Photographers to provide coaching, learn recent techniques or best practices to share with the team.

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- Occasional interstate travel is required.

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Required Qualifications

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- +5 years of direct operations management experience, including remote management of 6 or more employees.

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- Exceptional communication and team engagement skills, particularly with remote teams.

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- Strong attention to detail, commitment to quality, and expertise in analysing KPIs and performance metrics.

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- Dedication to outstanding customer service and client satisfaction.

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- Flexibility for fieldwork travel and availability for evening/weekend work as required by client needs.

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- Must possess a current and valid driver's license with no restrictions.

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Equity, Diversity & Inclusion

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Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

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We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [email protected] or leave a message on 1300 858 356 and we will get back to you.

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📌 Photography Manager - Brisbane
🏢 Domain
📍 Brisbane