Venue General Manager - Yo-Chi Canberra

You asked. We listened. Canberra… we’re finally coming!

About The Role

This is your opportunity to take full ownership, build an incredible team from the ground up, and introduce the Yo-Chi experience to a brand new community.

As part of your onboarding, you’ll complete comprehensive training at one of our Sydney venues before returning to Canberra to bring everything to life. You’ll be fully supported every step of the way, setting you up for success ahead of opening.

If you thrive on leadership, delivering results, and creating unforgettable customer experiences, keep reading.

About Yo-Chi

Chi is at the heart of everything we do. Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.

We’re growing across Australia and internationally, and it’s all driven by our people. As a family‑owned business, we put our team and guests first, creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome.

What You’ll Be Doing

- Lead and inspire the team to deliver high energy, exceptional service
- Take full responsibility for all venue operations, including rostering, stock management, cash handling, and compliance
- Maintain product quality, food safety standards, and operational excellence
- Coach, mentor, and develop your team to reach their full potential
- Drive performance by managing KPIs, costs,



and overall business growth
- Ensure the venue looks sharp, runs safely, and delivers a memorable guest experience

What We’re Looking For

- Proven leadership experience managing hospitality, retail, or QSR venues
- Strong operational expertise in rostering, stock management, and performance metrics
- Availability across a flexible Monday to Sunday roster
- You build culture, inspire teams, and create positive work environments
- Calm under pressure, resilient, and thrives in fast‑paced environments
- Willingness to travel to Sydney for initial training before the venue opens

Why You’ll Love It Here

- Market-competitive salary plus quarterly performance bonuses
- Free Yo-Chi every shift plus staff discounts
- Real career growth opportunities as we continue to expand
- Access to our Happiness Hub for wellbeing, learning, and mental health support
- A genuinely fun team culture with socials, team dinners, and a crew you’ll love working with
- Flexible rotating rosters that work with your lifestyle
- Fully supported training in Sydney before opening your Canberra venue

The Exciting Part

This isn’t just another management role. You’ll be leading Yo-Chi’s very first ACT venue, shaping the team, setting the standard, and creating a space that Canberra will love from day one. Opportunities like this don’t come around often.

Application Requirement

You must have full working rights in Australia to apply.

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📌 Venue General Manager (Canberra)
🏢 Yo-Chi Frozen Yogurt
📍 Canberra