Are you an experienced and proactive Operations Manager looking for your next opportunity to work within an established and successful business in the Heavy Machinery Hire industry?
Our client’s well established branch in Cairns are looking for it’s next Operations Manager to lead and support with team in their daily operations.
If you bring a background in equipment hire logistics, transport or similar industrial background, are passionate about team leadership, proactive problem solving and seeing results - this could be the role for you!
What’s in it for you?
- Supportive team culture
- Immediate start
- Competitve Salary
The Role
As Operations Manager, you’ll be at the heart of branch operations, ensuring daily jobs are completely smoothly and efficiently. Reporting to a Multi Site Manager, day to day you will have a good level of autonomy over operations.
- Managing fleet and operator allocation
- Maximising productivity amongst the team - workshop, mechanics, customer service and administration
- Managing Client relationships - with high level communication providing timely updates
- Troubleshooting any issues with client or equipment
- Supporting the team to deliver high standards of customer service and operational performance
- Streamlining Logistics, Coordinate scheduling and dispatch to maintain a smooth and efficient workflow
- Ensuring all rental equipment is available, well-maintained, and safe to use
- Administrative duties such as overseeing invoicing, hire documentation, and enforcing WHS compliance
- Hours - 7am-5pm
You will have
- Demonstrated experience in operations, fleet coordination, or equipment hire/logistics
- Strong leadership and team development abilities
- Solid knowledge of heavy equipment operations and servicing
- Excellent communication and customer relationship skills
- Proficient in CRM systems, Microsoft Office, and scheduling tools
- Highly organised with robust attention to detail and time management
- The role has both fast paced and busy periods as well as quieter periods so someone who can operate well with both style of work
- A proactive mindset and able to ‘close the loop’ and keep clients informed