Strategic CSM - SaaS for Science & Health (Bendigo)

04 Aug

Elsevier

Bendigo

04 Aug

Elsevier

Bendigo

Job Description

Elsevier is seeking a proactive Customer Success Manager to lead onboarding, enablement, and value realization for Academic & Government clients. You will partner with Account Managers and support teams to drive adoption, retention, and renewal across Solutions and Research Sales portfolios.

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The role focuses on delivering value, ROI demonstrations, and trusted advisory support while identifying upsell opportunities within an international matrix organization. Fluency in English is required.

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📌 Strategic CSM - SaaS for Science & Health (Bendigo)
🏢 Elsevier
📍 Bendigo

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