Member Experience Manager (24/7 CX & Ops) (Ballarat)

Member Experience Manager (24/7 CX & Ops) (Ballarat)

04 Aug
|
Revo Fitness
|
Ballarat

04 Aug

Revo Fitness

Ballarat

Job Description

Revo Fitness is building a scalable 24/7 Member Experience function and seeks an experienced Customer Experience Manager to lead our Australian Member Services team. You will oversee up to 1,000 daily ticket responses across phone, email and social, shaping how we support members at 75+ clubs nationally.

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You will drive operational excellence, champion the member journey, and collaborate with Marketing, Product, Operations, Finance and Technology to connect every touchpoint.

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📌 Member Experience Manager (24/7 CX & Ops) (Ballarat)
🏢 Revo Fitness
📍 Ballarat

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