POSITION DESCRIPTION

Position Title Pastoral Care Practitioner

Location Albury (Dellacourt and Yallaroo Facilities); The Rock (Emily Gardens Facility)

Status Permanent Part time - 15 Hours per Week.

Classification Health Professionals and Support Services Award

(Dependent on qualifications and experience)

Reports to Pastoral Care Team Leader

Last Reviewed August 2026

Lutheran Aged Care – Overview

Lutheran Aged Care (LAC) Albury is an agency of the Lutheran Church of Australia NSW/ACT District and operates as an independently run company with a Board of Governance.

We operate three residential aged care facilities, comprising Dellacourt (122 beds) and Yallaroo (60 beds) in Albury, and Emily Gardens (30 beds) at The Rock. These facilities provide varying levels of care based on the individual needs of our residents. We also operate the Pemberton View and Nicholson Park Retirement Villages and have a growing presence in home care services in the Albury/Wodonga region.

We employ over 350 staff and volunteers in a variety of roles, including nursing, personal care, maintenance, finance, and administration, overseen by the Managing Director and the Management Team.

The Pastoral Care Practitioner operates within the context of the Pastoral Care Team, working in close collaboration with two part-time Pastoral Care Workers and reporting directly to the Pastoral Care Team Leader, who is an ordained minister of the Lutheran Church of Australia.

As a part of LAC’s commitment to providing holistic, person-centred care, the Pastoral Care Team provides spiritual and emotional support to all residents and staff regardless of faith or belief,



without discrimination. With regards to support of staff, where appropriate and relevant, the Pastoral Care Practitioner will refer staff on to our Employee Assistance Program providers where more appropriate or extended clinical support may be required.

Role Objective

The primary objective of this role is to support the Pastoral Care Team to identify, assess, help provide for residents’ spiritual needs and/or facilitate access to resources and external spiritual communities to assist the resident if required. This includes providing pastoral care to residents and their next-of-kin during the palliative process, if requested.

The secondary objective of this role is to provide confidential emotional and spiritual support to staff, who may encounter grief, loss, vicarious trauma and other personal conflict, both in the performance of their duties to residents as well as their personal lives.

Personal Qualities

- Honesty, initiative, reliability, and discretion.

- Cooperative and flexible in working with others.
- High interpersonal skills.
- Empathy and a desire to work with older persons.
- Engages in own professional and spiritual development.
- Self-motivated and organised.

Selection Criteria

Essential





- Demonstrated capacity to meet the expected capabilities of a Level 2 Spiritual Care Practitioner, in accordance with Spiritual Care Australia’s Capability Framework (2023).
- Recent completion of, or current work towards, a qualification in Clinical Pastoral Education (CPE) or other tertiary qualification deemed relevant and suitable for the role.
- Demonstrated ability to undertake spiritual care assessments and care plans.
- Demonstrated compassion, empathy, and active listening skills.
- Demonstrated computer skills and familiarity with the Microsoft Office suite of applications.
- Demonstrated ability to operate independently and work effectively as a part of a team.
- Demonstrated advanced verbal/written communication, negotiation, and advocacy skills.
- Demonstrated ability to lead meaningful group activities, including assisting in religious activities in conjunction with the Chaplain, Team Leader or representatives of external faith communities.
- Demonstrated understanding of various faith traditions.
- Demonstrated capacity for reflective practice.
- Current Australian Driver’s Licence.
- Current NDIS Worker Screening Check.
- Vaccination Status compliant with legislative requirements for aged care employees.

Desirable

- Qualifications in Pastoral Care, Chaplaincy, Counselling, Community Services, Theology, Philosophy, Allied Health, Nursing, or other relevant discipline.
- Demonstrated life experience in spiritual formation.
- Recent experience in aged care, health care, or community services.

For a more thorough position description, please see our Website.

📌 Lutheran Aged Care Albury - Pastoral Care Worker - PPT 15 hr/wk.
🏢 Lutheran Aged Care Albury
📍 Albury