TPG Telecom in Hobart is seeking a skilled escalation specialist to manage complex customer issues across departments, ensuring explicit communication and timely resolutions.
You will liaise with multiple teams, provide updates to customers, and apply policy guidelines to reach fair outcomes that reinforce the brand.You will work in a versatile hybrid setup, handling high-volume inquiries while maintaining quality notes, continuous learning, and solid customer-focused service.
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📌 Escalation Support Specialist Hybrid & Perks Hobart (Australia)
🏢 Tpg Telecom
📍 Australia
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