Moray & Agnew in Melbourne seeks a Service Desk Manager to lead a small IT support team and work as part of a national IT group. The role combines hands-on technical delivery with leadership and service improvement across the firm.
You will mentor staff, manage day-to-day operations and service levels, and coordinate with vendors and senior IT staff to resolve complex issues. Robust communication and customer-focused mindset are essential.
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📌 Service Desk Lead — Melbourne It Team & Operations
🏢 Moray & Agnew
📍 Melbourne
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