APAC Technical Support Lead -- AI-Driven User Ops (Weekends) (Sydney)

APAC Technical Support Lead -- AI-Driven User Ops (Weekends) (Sydney)

03 Aug
|
Nearheal(trading as Nearheal
|
Sydney

03 Aug

Nearheal(trading as Nearheal

Sydney

Job Description

Harvey is hiring a Technical User Operations Specialist for APAC with a weekend schedule (Wed-Sun) in Sydney, NSW. You will be the frontline touchpoint for enterprise customers, resolving technical and product-related issues with empathy and precision, while collaborating cross-functionally to improve support processes.

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Ideal candidates bring 3+ years in premium enterprise support, robust API understanding, and exceptional communication skills to explain complex concepts to diverse audiences.

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📌 APAC Technical Support Lead -- AI-Driven User Ops (Weekends) (Sydney)
🏢 Nearheal(trading as Nearheal
📍 Sydney

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