We are currently working with a venture-backed AI-Native operations platform that is redefining post-purchase operations for eComemerce brands through AI automation and smarter decision making.
What we're looking for:
- 3-5+ years as an Implementation Manager, Solutions Engineer, or Technical Account Manager at a commerce SaaSor OMS/ERP background with deep integration experience
- Personally taken 5+ brands live - you know what breaks in implementation and how to prevent it
- Technical without being engineering - comfortable scoping and configuring integrations across Shopify, helpdesk, fulfilment, and comms stacks; familiar with APIs, webhooks, and event payloads
- AI-native in daily work - you use tools like Claude, Cursor,
and the Anthropic API practically and can stand up a working configuration faster than most engineers
What's different here:
This is a founding IM seat. The playbook you build here is what future IMs - and eventually an auto-onboarding system - will ramp on. You're not inheriting someone else's process; you're building it. Direct line to product on every gap you surface. No bureaucracy between your observations and what gets built next.
Why this chance stands out:
- Australian Founded Business
- Backed by leading venture capital investors
- Opportunity to join early and make a significant impact.
#J-18808-Ljbffr
📌 Implementation Manager (City of Sydney)
🏢 Talent Forge Group
📍 City of Sydney
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