Greet and interview potential donors to understand their eligibility and suitability to donateCreate a donor experience they'll love and want to come backComplete routine blood pressure and haemoglobin testsSet up machines and collections equipmentInsert and remove needles safely to collect whole blood, plasma, and plateletsMonitor donors post-donation and assist them with rebooking their next donationWork collaboratively to achieve collection targetsRequirementsExcellent customer-facing skillsGenuine passion to deliver an exceptional service to donorsCuriosity and motivation to learn the process of collecting blood and biological productsBe comfortable with needles and blood/biological materialsOccasionally lift between kgsAbility to stand, walk, and bend frequently to set up and pack down machines and blood productsFlexibility to work wide-ranging shifts on a rotating roster from Monday to Sunday,
including weekends and afternoon shiftsFull availability Monday to Friday required for the 12-week training program.Core CompetenciesDemonstrates solid customer-facing skills and a genuine passion for delivering exceptional service to donors while effectively managing the collection of blood and biological products.
Capable of operating collection equipment and ensuring donor safety throughout the donation process.Highest-signal resume keywordsCustomer-Facing SkillsBlood Collection TechniquesEquipment Setup and OperationPost-Donation MonitoringFlexibility in Shift WorkATS Optimization KeywordsHard SkillsBlood Pressure TestingHaemoglobin TestingNeedle Insertion and RemovalWhole Blood CollectionPlasma CollectionPlatelet CollectionSoft SkillsExceptional Service OrientationCuriosity and Motivation to LearnCollaborationIndustry KeywordsDonor ExperienceBiological ProductsCollection TargetsRotating Shift WorkTools & TechnologiesBlood Collection MachinesCollection Equipment
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