Customer Experience Manager – Dan Murphy's Preston
If customer satisfaction was a competition, you'd be the winner. As one of our Customer Experience Managers, you'll channel your engagement and entrepreneurial spirit to create tailored in-store customer experiences and inspiring merchandising that keep our community returning to Dan's!
Role
Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
Encourage team to invest in education and dream big about their career – because working at Dan's is an adventure
Lead the way with in-store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making
Qualifications
Use initiative and intuition to understand your team and inspire them to make a difference for each other and for our customers




Be passionate about people development and motivate others to dream big and reach their potential
Be no stranger to a fast-paced setting and use forward thinking in your decision making
Bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
Use an inspiring and cooperative approach to communication and use this to drive your team's commitment
Perks
An exclusive discount card for Dan Murphy's, BWS and other Endeavour Group brands including ALH pubs. Through our partnership with Woolworths, you'll also enjoy discounts at Woolworths supermarkets and BIG W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy's and the wider Endeavour Group network.
If drinks excite you – and you're close‐enough on the requirements, we'd love to hear from you!
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📌 Customer Experience Manager Dan Murphy's Preston Melbourne
🏢 Dan Murphy'S
📍 Melbourne