Take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy.
Primary Responsibilities
- Take the helm and guide the hotel's day-to-day operations with expertise
- Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
- Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
- Contribute to roster planning and preparation
- Embrace authenticity and let your unique self shine in every shift
Skills and Experience
- Demonstrated expertise in Hotel Front Office Operations, with a track record of assuming leadership roles as a Team Leader or Supervisor
- Proficiency in using reservation and property management systems is a plus
- Ability to multitask and thrive under pressure, fueled by strong organisational and time‑management skills
- Masterful in both written and spoken communication
- Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays
Benefits
- Heartist Membership – Discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts – Available on a range of accommodation, services and events
- Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on worldwide stays
- Learn Your Way – Career development support with access to Accor’s training platforms
- Build Your Network – Share same guest passion with over 300,000 Accor professionals worldwide
- Worldwide Opportunities – United with over 400 hotels in the Pacific and more than 5,000 across 110 countries