We have an exciting position available for an experienced
Key Account Manager
to join our vibrant, passionate, rapid-paced team in our
Hygiene division in Sydney
.
If you have outstanding people and communication skills and an extreme level of drive & motivation, then we'd love to hear from you.
In this role, you will be managing an assigned customer base across our Hygiene division.
Responsible for achieving and exceeding sales quotas, retention, and revenue targets whilst building and maintaining effective relationships with key stakeholders within the business services industry.
Conducting regular client business reviews and working closely with the operations team to ensure the services are carried out to the customers satisfaction.
In this role, you will be responsible for:
Manage our existing client base and analysing their needs to increase sales
Conducting site audits to ensure everything is operating as expected on-site
Develop and maintain strategic business relationships with customer base within major accounts
Develop proposals appropriate to customers' needs, including product, service and cost options




Facilitate the resolution of any operational and accounts issues by actively resolving all first-line queries and escalating where required
Document all customer contact information into company systems and applications
Monitor competitor and market activity, reporting significant developments to management and monitor market trends through personal contact with customers
The ideal candidate must possess:
Previous experience in a similar role
Solid customer service skills
Ability to balance required field activity whilst managing speedy client response timelines
Strong selling and negotiating skills
Versatility to build rapport with stakeholders at all levels
Excellent organisational and time management skills with the ability to prioritise tasks and meet deadlines
Excellent communication skills, both written and verbal
Ability to multitask in a rapid-paced environment
Intermediate Microsoft Office skills
Good attention to detail
The successful candidate must be able to pass a pre-employment medical, drug and alcohol screen as well as background checks.
J-*-Ljbffr

📌 Key Account Manager New South Wales
🏢 Rentokil Initial
📍 New South Wales