03 Aug
|
Calculated Hire
|
Townsville
03 Aug
Calculated Hire
Townsville
Job Description
This range is provided by Calculated Hire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Base pay range
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$50.00/hr - $60.00/hr
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Direct message the job poster from Calculated Hire
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Delivery Leader for Advisory Services & Business Professional Recruiting
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Service Now Reporting & Dashboard Consultant (2 Positions)
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Location: Charlotte, NC or Minneapolis preferred - Remote potential
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Type: 6 Month Contract-to-Hire (possibility to extend/convert)
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Department: People Analytics (HR)
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Summary:
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Our client, a leading financial services organization, is seeking two experienced Service Now Reporting & Dashboard Consultants to design and build in-tool reporting and dashboards. These tools will help improve visibility into Service Now utilization by the client's employees and service partners, enabling better operational insights and decision-making.
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Key Responsibilities:
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- Design, develop, and maintain customized reports and interactive dashboards within the Service Now platform.
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- Analyze utilization data to deliver actionable insights and recommendations to business stakeholders.
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- Collaborate with cross-functional teams including IT, business analysts, and service partners to gather reporting requirements and ensure solutions align with business needs.
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- Ensure data accuracy, integrity, and security within reporting solutions.
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- Troubleshoot and resolve Service Now reporting and dashboard issues.
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- Stay updated on Service Now platform enhancements and reporting best practices.
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Required Qualifications:
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- Proven experience designing and developing reports and dashboards within Service Now.
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- Strong understanding of Service Now modules, data structures, and reporting tools.
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- Proficiency with Service Now Performance Analytics and reporting features.
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- Knowledge of data visualization best practices within Service Now.
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- Excellent problem-solving skills and attention to detail.
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- Strong communication and collaboration skills.
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Preferred Qualifications:
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- Experience in large enterprise environments, preferably in financial services.
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- Familiarity with IT Service Management (ITSM) processes and Service Now workflows.
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Seniority level
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Seniority level
Mid-Senior level/n/n
Employment type
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Employment type
Contract/n/n
Job function
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Job function
Analyst, Project Management, and Strategy/Planning/n
Industries
Banking and Financial Services/n/n
Referrals increase your chances of interviewing at Calculated Hire by 2x
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Inferred from the description for this job
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Medical insurance
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Vision insurance
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📌 Enterprise Resources Planning Consultant (Townsville)
🏢 Calculated Hire
📍 Townsville