Running with Thieves is an independent Western Australian brewery and distillery, producing a range of craft beers, premium spirits and crafted cocktails which are also marketed through the major retail chains and independent Liquor outlets.
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Running With Thieves first started with our iconic venue in South Fremantle and have recently expanded with the opening our second venue earlier this year in Henderson. Our latest venue in Port Hedland will be opening in the coming months.
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What You'll Be Responsible For
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Operational Excellence
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- Lead the day-to-day operations of the venue teams
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- Manage and inspire venue managers and front-of-house teams
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- Drive operational efficiency, service standards, and profitability
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- Ensure compliance with WHS, food safety, licensing, and venue regulations
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- Build a strong team culture focused on collaboration and accountability
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- Build efficient workflows, operational systems and SOP's
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- Identify opportunities to improve productivity and profitability
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Brand Standards
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- Maintain consistency across every venue
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- Conduct operational and quality audits
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- Improve guest experience standards
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- Develop service excellence programs
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- Ensure every location operates consistently to the highest standard
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Business Growth
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- Develop systems for future growth
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- Create scalable operational documentation
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- Assist with implementing current technology and innovation across the business
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What we're looking for
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- 5 + years of Venue Management with experience in multi-site management and business improvement
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- Exceptional organisational and project management skills, with the ability to manage multiple projects at once
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- Strong leadership and coaching abilities with outstanding communication skills
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- A passion for systems, structure and continuous improvement
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- High attention to detail
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- Confidence using technology and AI tools to improve efficiency
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📌 General Manager - Venue Operations (Darwin)
🏢 Running with Thieves
📍 Darwin
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