About Us

The Salvation Army is a Christian movement and one of Australia's largest and most‑loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non‑residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

About the Role

As an AOD Support Worker, this is your opportunity to provide practical and emotional support to participants in our Residential Rehabilitation Program. You will facilitate program engagement, daily routines, group participation and safe community interaction, contributing to a holistic approach to participant wellbeing.

Reporting to the Residential Service Manager, this is a casual position based onsite at the Eastern Bridge Program in The Basin, Victoria.

How you will make an impact

- Provide practical and emotional support to participants, ensuring their holistic needs are met while promoting positive engagement in the program
- Conduct breathalyser and urine screening, assist with medication routines,



ensure attendance at scheduled activities and transport participants to appointments as required
- Identify, respond to and support incidents involving participants, staff, property or community, and maintain accurate records and communication handovers
- Facilitate group sessions, record attendance and contribute to ongoing program development and continuous improvement
- Support recreational and community activities, supervise participant outings and maintain a safe, positive and recovery focused environment

What you will bring

- A qualification in Social Work, Psychology, Addiction Counselling, Community Services or related discipline (minimum Certificate IV)
- Experience in the AOD sector or broader social services environment
- Understanding of AOD harm minimisation principles, risk assessment, crisis response and trauma‑informed practice
- Current First Aid and CPR certification
- A current Employee Working with Children Check and Victorian Driver’s Licence
- Ability to work within a rotating 24/7 roster, including morning, afternoon, night and sleepover shifts

What we offer

- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
- Flexible working arrangements
- Access to EAP and health & wellness initiatives




- Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities that enhance on‑the‑job skills and proficiency
- Rewarding and fulfilling purpose‑driven careers that have positive and sustainable social impacts

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured.

Equal Chance & EEO Statements

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child‑safe organisation and is committed to protecting children and young people from harm. All child‑facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

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📌 AOD Support Worker (Knox City)
🏢 The Salvation Army Australia
📍 Knox City