Customer Service Officer - Exports (Ingleburn)

Customer Service Officer - Exports (Ingleburn)

04 Aug
|
Noumi
|
Ingleburn

04 Aug

Noumi

Ingleburn

Join Noumi: Imagining a Healthier Tomorrow ? At Noumi
Limited (ASX: NOU), we’re blending the power of nature and science
to create nourishing products that support healthier lives,
communities, and the planet. With leading brands like MilkLab,
Australia’s Own, Vital Strength, Crankt, and Uprotein, our products
are enjoyed across 24 countries - and we’re just getting started.
With 500+ team members worldwide, two manufacturing sites in
Australia, and offices in Australia, Singapore, and China, we’re
proud to be a leader in plant-based and dairy beverages, sports
nutrition, and lactoferrin both locally and globally. Every day at
Noumi brings new opportunities to grow, make an impact, and be part
of something bigger. Our Healthier Tomorrow plan puts
sustainability and wellbeing at the heart of everything we do, from
the products we create to the way we support our people. The
Prospect As a Customer Service Officer, you will deliver an
exceptional customer experience in every interaction with our
international partners. You will support them with product order
requests, enquiries, and export documentation, while playing a
pivotal role in managing customer relationships, order processing,
and bookings to ensure successful fulfilment of every order. Key
Responsibilities: Process customer bookings and documentation
requests accurately, in accordance with company policies,
procedures, and export container requirements. Generate all
shipping/export documentation and perform accurate data entry into
stock management and ordering systems. Communicate effectively and
professionally with internal and external customers. Build and




maintain strong relationships with our international partners.
Collaborate across teams to ensure timely delivery of customer
orders. Support export order processing and related activities.
What you’ll bring You’re passionate about delivering exceptional
customer experiences and are adaptable, eager to learn, and
comfortable with new systems. You have strong data entry skills and
high attention to detail. • Experience in FMCG or a fast-paced
environment is highly regarded • A learning mindset with the
ability to adapt quickly to new systems and processes •
Collaborative team player who supports shared goals • Professional
written communication skills • Ability to work under pressure and
manage competing priorities • Strong attention to detail •
Experience with an ERP system (e.g., Microsoft Dynamics 365) Why
Noumi? This year, we achieved 90% participation in our Gallup
Employee Engagement Survey – a world-class result - and recorded
year-on-year improvement in overall engagement scores. We’re
committed to building an inclusive culture where every team member
can thrive. Here’s a taste of what you can expect when you join our
team: Paid Parental Leave – supporting you through life’s big
moments. Quarterly Product Allowance – enjoy our leading brands
like MilkLab, Uprotein, and Vital Strength. Wellbeing Support –
access to Sonder, our EAP, and other wellbeing programs. Salary
Packaging Options – including novated leases through SG Fleet.
Curious to learn more about what we do? Explore our range of
products at noumi.com.au . Ready to be part of a company that’s
imagining a healthier tomorrow ? Apply now and grow your career
with Noumi.

📌 Customer Service Officer - Exports (Ingleburn)
🏢 Noumi
📍 Ingleburn

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