Local Peoples is taking expressions of interest for
talented and experienced design researchers who are passionate
about making a positive impact on public sector services through
design. You will be excited to join us and support our public
sector clients working as an embedded team member in both contract
and ongoing roles. Required Skills And Experience. Design and
conduct user research and build insights from target users to
understand motivations, pain-points and needs. Further, identifying
the most effective research method based on tried and tested
methodologies and processes for generative and evaluative research.
Collaborate with multiple product teams to clarify and define
research objectives Plan and execute research activities to gain a
deep understanding of the service's users. Work closely with
designers and developers to translate user data into service
requirements. Understanding of accessibility requirements for
design, including the WCAG guidelines and public sector design
guidelines Expertise in conducting customer research, problem
solving, journey mapping, ideation, prototyping, and testing
solutions. Strong background working in agile, multi-disciplinary
teams in a large-scale digital transformation Ensure design
decisions are informed by quantitative and qualitative data and
best practices. More than 4 years experience in a research role in
a government environment Experience with UX and UI design tools, to
ensure recommendations can be made within the scope of design
systems and delivery. Residency and clearance Hold a current ASGVA
Baseline clearance or be able to obtain one. You must be an
Australian Citizen This role is open to Canberra based applicants.




Who are Local Peoples? Local Peoples is a strategic research and
design studio based in Melbourne and Canberra. Our mission is to
design healthy, resilient and resourceful communities. We are proud
to be a certified B-Corporation with a strong focus on our social,
environmental and economic impact. We work across brand and digital
design, place and experience design,, content and community
engagement. Our key partners include state and local government,
social enterprises, universities and large commercial
organisations. All are experiencing complex challenges right now
and we believe that design research, thinking and delivery can help
to solve these challenges and make positive change for people and
the planet. We produce www.mattersjournal.com , a publication and
community of 100K+, which focuses on design-led social innovation
and impact. Advantages of working with Local Peoples: We are experts
in team design and augmentation - supporting with the right skills
and experience at the right time. We are leaders in the human
centred design space with diverse design skills across brand
design, service design, User interface (UI) and User experience
(UX) design, design research, communications and place design. We
are a certified B-Corporation and prioritise the social,
environmental and economic impact of our work. We are top tier
talent who are experienced and incredibly passionate about
supporting the impact of your agency and the public sector. Our
people always have the full support of the studio to call upon for
design thinking, tools and tips, so you are not just getting access
to one bright mind, but a collective of many with diverse and deep
experiences.

📌 Design Researcher (Australian Capital Territory)
🏢 Local Peoples
📍 Australian Capital Territory