Role: Datacenter and Cloud Lead Location: Melbourne, VIC Experience: 8+ years Visa: Australia Citizen / PR Holders ONLY Role Overview The Datacenter and Cloud Lead is responsible for end-to-end ownership of cloud (AWS & Azure) and on-premises platforms ensuring availability, performance, security, and optimization of cloud services. The role drives acting as the primary interface for customer stakeholders and escalations. Key Responsibilities A. Service Delivery & Operations Own BAU cloud operations across all workloads of Cloud (AWS & Azure) and on-premises environments Ensure high availability, performance, and resilience of infrastructure platforms Manage incident, problem, and change management Drive adherence to SLA/KPI commitments and service reporting Ensure proactive monitoring, event correlation, and alert response Drive continuous improvement and automation initiatives Own Backup and Disaster Recovery (DR) strategy and execution Conduct DR drills and ensure readiness B.
Governance & Escalation Management Act as single point of ownership for all infrastructure related escalations Lead P1/P2 incident bridges and customer communications Ensure structured escalation processes and timely resolution Provide governance reporting (weekly/monthly forums) C. Cloud Engineering & Architecture Lead cloud design, architecture validation, and deployment strategies Drive cloud migration, modernization, and transformation initiatives Oversee automation, DevOps, and infrastructure-as-code practices D. Security & Compliance Ensure cloud and on-premises environments comply with: Security policies Vulnerability remediation SLAs Regulatory/audit requirements Drive cloud and on-premises security posture improvements and remediation actions E. Stakeholder Management Act as primary interface with customer cloud stakeholders Provide strategic guidance and advisory on cloud roadmap Participate in governance calls, steering committees, and audits Key Skills & Expertise Strong hands-on experience in AWS, Azure, Windows, Active Directory and VMWare workplace Expertise in: Cloud architecture & migration DevOps (CI/CD, IaC – Terraform) Active Directory Domain architecture and depended services VMWare infrastructure Understanding of: ITIL processes Security & compliance frameworks
📌 Datacenter and Cloud Lead - AUSTRALIA ONLY (Victoria)
🏢 The HR Ally
📍 Victoria
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